East

How come that if you are with a phone company and you owe them money, they get it straight away? But if they owe you money it takes for ever. I am still being charged for dial up even though I changed in March. No amount of e mails or phone calls seem to solve the problem. The e mails I get back always sound very promising, but nothing ever transpires. Is it just me or is this country going down the pan? I think I will buy a camper van, and take off into the sunset. Earn my living busking. Come to think of it I would probably starve?